Privacy Policy
This privacy policy outlines how we collect, use, and protect your personal data when you interact with us, whether through our website, by phone, email, or in person.
We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data about you:
- Your name, email address, postal address, and telephone number
- Information relating to your property preferences or enquiries
- Any correspondence you send to us
Information collected automatically from our website (e.g. IP address, browser type, and browsing activity) via cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and provide information about our developments and services
- To process brochure requests, appointments, or reservations
- To improve our website and customer experience
- To send marketing communications, where you have consented to receive them
- To meet our legal and regulatory obligations
We will only retain your data for as long as necessary for the purposes outlined above, or as required by law.
3. Sharing Your Data
We do not sell your personal data. However, we may share your information with trusted third parties where necessary, including:
- Our marketing and website partners
- Estate agents or sales representatives acting on our behalf
- Legal, financial, or professional advisers
- Regulatory or government bodies where required by law
All third parties are required to handle your data securely and only for specified purposes.
4. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Object to or restrict processing in certain circumstances
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights or make a data-related request, please contact us using the details provided on the Contact page.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyse usage. You can adjust your browser settings to refuse some or all cookies, though this may affect functionality.
We may update this privacy policy from time to time. Any changes will be published on our website with the updated revision date.